| Q. |
How
do you buy jewellery
from us? |
| a. |
Go
through our Collections.
If you are interested in
any particular product
or products, send us an
inquiry or mail us at treasure@treasurejewellery.com or
contact us at any of the
given numbers.
On receipt of your mail
or inquiry, we will get back
to you as soon as possible. |
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| Q. |
What
are the four Cs? |
| a. |
The
four Cs stand for cut,
clarity, carat, and colour.
These parameters are used
to assess the value of
a diamond. |
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| Q. |
What
is the difference between
certified and uncertified
diamonds? |
| a. |
There
is virtually no difference
in the diamonds with or
without a certificate.
It is a merely a boost
to your spirit of having
a certificate mentioning
colour and clarity of diamond;
ending up with paying a
higher price.
At Treasure,
we issue a Guarantee Card
mentioning the colour and
clarity of diamonds. We
advise that you do insist
on a certificate for 'Solitaires'
(large-sized diamonds).
|
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| Q. |
Can
I place an order with
Treasure for diamond-studded
jewellery designed
by me? |
| a. |
Yes,
of course! In fact, it
is already our mission
to support and encourage
budding amateur designers
like you.
A simple process that you have to follow is:
1. Send us the design
and the choice of materials
(gold, type of stone etc.)
to be used and address of delivery.
2. Get a cost estimate from us.
3. Send us your approval of the cost estimate, along with the cheque for the
advance amount payable as mentioned in the cost estimate.
4. Get your masterpiece manufactured and delivered by us to your desired address
on receipt of balance payment. |
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| Q. |
How
do I get assurance about
the quality of jewellery
purchased from Treasure? |
| a. |
At
Treasure, we provide a
Guarantee Card mentioning
the Gold weight, Purity
of gold and Clarity, Carat
and Colour of Diamonds
with every single piece
of jewellery that we sell
to you. This Guarantee
Card ensures that we take
back products that are
not as per the design and
specifications mentioned
for them. In such cases,
your money will be refunded
by us with a smile. |
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| Q. |
What
kind of After Sales Service
does Treasure provide? |
| a. |
Minor
repairs in form of length,
size, buttons, etc for
your satisfaction will
be done. Jewellery cleaning
service will be provided
once in a year for all
pieces of jewellery purchased
from us.
We also have good buy back
terms and exchange offer. |
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| Q. |
How
can I keep my diamond
jewellery looking clean? |
| a. |
Due
to various reasons, diamonds
start to look lack-lusture
and lose their sparkle
and shine over a period
of time. These reasons
range from dust to skin
oils.
But there is no reason
to panic! There are several
ways of cleaning diamonds.
The most widely practised
method is using a detergent
with warm water solution.
Alternately, cold water
and ammonia mix can also
help your diamonds gleam
with pride once again!
We recommend, cleaning
of jewellery by a professional
possessing ultrasonic machines.
At Treasure, we would be happy to provide you with world-class cleaning service
for jewellery purchased from us. |
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